Job Title:  Systems Administrator
Work Location: Miami, FL
Position Type: Full Time
Availability: Immediate
Clearance Level:  Secret with the ability to obtain Top Secret/SCI (interim is authorized)

 Job Description:

  • Monitors and maintains Windows Server operating system and additional server components including but not limited to Active Directory, SharePoint, SQL Server, and Office Communications Server/Lync Server.
  • Applies patches to major subsystems and services, roles, and filesystem components within a Windows Systems environment and performs Operating System and patch testing on all changes prior to installation.
  • Executes basic PowerShell or Command Shell commands.
  • Monitors and reviews system logs and detects and troubleshoots problems.
  • Writes basic technical operating system documentation.
  • Controls system access and security aspects of critical systems.
  • Demonstrates in day-to-day work adherence to security best practices and access control and security policies.
  • Establishes and maintains suitable resource and performance monitoring on all systems.
  • Establishes and maintains automated patching for all systems for which employee is responsible.
  • Partners with the Service Desk by setting and managing the expectations of customers.
  • Advocates for clients in service planning and deployment across the organization.
  • Demonstrates day-to-day adherence with change control precepts and practices.
  • Provides technical support and customer service directly to end users through ticketing system and periodically through screen sharing.
  • Discovers and communicates potential service problems through identifying patterns occurring across separate Service Desk tickets and customer reports
  • At least four years of relevant Windows Server experience.
  • Ability to solve technical systems problems quickly and automate processes.
  • Expertise in hardware/software RAID and logical volume management.
  • Commanding knowledge of access control and security aspects of critical systems.
  • Knowledge of networking tropology and distributed system concepts.
  • Expertise in Active Directory architecture and concepts.
  • Expertise in one or more server platforms.
  • Knowledge of concepts in a secondary server platform.

Educational Requirement:

  • Bachelor’s Degree in IT or Computer Science and/or
  • 5-7 years of related experience.

 

Additional Technical Skills /Experience Desired:

  • Experience in troubleshooting technical problems involving software and operating systems.
  • Experience in effective communication and collaborating in a high performance team environment.
  • Experience providing technical support in a customer service role.
  • Experience using patience, sensitivity and effective communication.
  • Experience writing technical documentation for a technical audience.
  • Experience participating in diverse workgroups.
  • Familiarity with networking topology concepts.
  • Familiarity with Microsoft Active Directory concepts.

 

Minimum Training/Certification requirements:

 

DOD 8570.01-M  -  IAT Level II

  • Baseline Certification
    • CompTIA Security+ (equivalent or higher security certification)
  • Computing Environment
    • Microsoft Certification